Senior Solutions Architect — Q2

About Cloud Lending – a Q2 business

Cloud Lending, a division of Q2, is a financial services technology company offering a cloud-based, end-to-end lending platform to bring innovation to the global lending community. Unlike legacy technology platforms that are expensive to maintain and prevent agile response to market conditions, Cloud Lending customers regain control of their business by rapidly implementing, scaling and digitizing the entire cycle life of the loans. Clients include banks, traditional finance companies, online lenders and marketplace platforms.

The Senior Solutions Architect plays a critical role within the Cloud Lending Advisory & Professional Services organization, serving as a strategic advisor and Q2/Cloud Lending platform expert to the largest and most complex enterprise clients in the world. ‘business.

Essential duties of the position:

  • Serve as a trusted advisor, leading conversations with our clients’ enterprise architects and stakeholders armed with best practices for enterprise architecture functions such as security, performance, development process, and governance apps.
  • Advise and coach diverse teams, which include client and partner resources in technical and functional aspects of program-level delivery, using influencing and adaptive communication strategies in scenarios where the lead architect does not have a role. direct authority over all resources.
  • Contribute to program vision while advising and articulating program/project strategies on enabling technologies, including Salesforce and Q2 platforms.
  • Provide guidance on application development and integration best practices, enterprise architecture standards, functional and technical solution architecture and design, environment management, testing and training to the Salesforce platform.
  • Lead the creation of application and technical design documents that leverage Cloud Lending best practices and effectively integrate Q2 and Cloud Lending products into the customer’s infrastructure.
  • Resolve key customer implementation issues and demonstrate ability to drive successful resolution. Lead the assessment of business and technical requirements at a senior level.
  • Review and correct project/program direction, approach and key artifacts to keep programs on track and solutions scalable and maintainable in the future.
  • Collaborate with members of the Product and Professional Services team to develop and deliver an implementation methodology and set of playbooks that promote repeatable and scalable solutions for the Northeast banking market American.
  • Proactive identification and management of risk areas and a commitment to seeing an issue through to full resolution.
  • Manage customer expectations; negotiate solutions to complex issues with customer and third-party partners.
  • Build relationships with business partners, both internal and external, and contribute to broader goals and growth beyond the scope of a single customer engagement.
  • Contribute to the growth and maturity of the professional services practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual and team growth; serve as an active contributor to the practice’s knowledge and resource base; mentor, educate and enrich Q2 technical and non-technical customer and partner colleagues.

Essential duties of the position:

  • Serve as a trusted advisor, leading conversations with our clients’ enterprise architects and stakeholders armed with best practices for enterprise architecture functions such as security, performance, development process, and governance apps.
  • Advise and coach diverse teams, which include client and partner resources in technical and functional aspects of program-level delivery, using influencing and adaptive communication strategies in scenarios where the lead architect does not have a role. direct authority over all resources.
  • Contribute to program vision while advising and articulating program/project strategies on enabling technologies, including Salesforce and Q2 platforms.
  • Provide guidance on application development and integration best practices, enterprise architecture standards, functional and technical solution architecture and design, environment management, testing and training to the Salesforce platform.
  • Lead the creation of application and technical design documents that leverage Cloud Lending best practices and effectively integrate Q2 and Cloud Lending products into the customer’s infrastructure.
  • Resolve key customer implementation issues and demonstrate ability to drive successful resolution. Lead the assessment of business and technical requirements at a higher level.
  • Review and correct project/program direction, approach and key artifacts to keep programs on track and solutions scalable and maintainable in the future.
  • Collaborate with members of the Product and Professional Services team to develop and deliver an implementation methodology and set of playbooks that promote repeatable and scalable solutions for the Northeast banking market American.
  • Proactive identification and management of risk areas and a commitment to seeing an issue through to full resolution.
  • Manage customer expectations; negotiate solutions to complex issues with customer and third-party partners.
  • Build relationships with business partners, both internal and external, and contribute to broader goals and growth beyond the scope of a single customer engagement.
  • Contribute to the growth and maturity of the professional services practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual and team growth; serve as an active contributor to the practice’s knowledge and resource base; mentor, educate and enrich Q2 technical and non-technical customer and partner colleagues.

Read the full job description

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